Job Details

T-Mobile Store Manager - (271)

This details all the information about the job posting.

Job Title
T-Mobile Store Manager
Sales Management
Career Level
High School
Job Classification
Shift Type
Retail Hours - Nights/Weekends/Holidays
Job Description

A T-Mobile Authorized Agent is currently seeking Store Managers to join our South Florida sales force.  The Store Manager is responsible for supervising a team of Sales Associates which includes setting and maintaining schedules, monitoring and coaching performance, recruiting and training proactively, recommending disciplinary action as required, managing inventory and assets, and professionally interacting with carrier partners. 


  • Supervise a team of sales associates
  • Set and maintain work schedules
  • Monitor and coach performance; recommend disciplinary action as required
  • Proactively recruit and train new employees
  • Manage inventory and assets
  • Actively and aggressively approach customers to sell T-Mobile products
  • Professionally and enthusiastically introduce multiple wireless carriers’ services and products to store customers
  • Effectively evaluate customers’ potential needs for wireless services and products and make appropriate recommendations
  • Demonstrate a strong understanding and enthusiasm of multiple wireless carriers’ products and services, promoting and selling wireless products and services to customers
  • Maintain a high level of understanding of multiple wireless carriers’ products and pricing models, as well as each carrier’s competitive advantages
  • Assure proper appearance and functionality of POP displays and electronic equipment
  • Consistently meet and exceed sales goals within the guidelines established
  • Report daily on the number of customer contacts, closes sales and other metrics as required
  • Adhere to dress codes and have a professional appearance at all times
  • Report store issues, challenges or success in a timely manner
  • Participate in required training, conference calls or other related events as instructed
  • Strive to deliver a superior experience to the customer every day
  • Maintain an upbeat, can-do attitude
  • Develop positive relationships with store personnel and management


Job Requirements
  • Must have a high school diploma or equivalent
  • Must have experience in the wireless industry AND at least 1 year of aggressive sales experience
  • Must be willing to greet approaching and passing customers in an effort to boost sales
  • Must be willing to participate in continuous learning and training in an industry that is constantly changing
  • Must be willing to adhere to “retail hours.” Ability and willingness to work nights and weekends is a must
Miami Beach, FL 33140 US (Primary)

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